With 13 years of experience at Walmart, Austin has developed a deep understanding of both retail operations and technology. He began his career working on the store floor, where he gained hands-on experience in various customer-facing roles, learning the ins and outs of store operations and customer service. Transitioning into a technology support role, he worked closely with teams to enhance system efficiencies and resolve technical challenges, contributing to seamless daily operations. Most recently, he expanded his expertise into Merchandising, where he had been helping to drive product assortment strategies, improve shelf organization, and enhance the customer shopping experience. His diverse background in both retail and tech enables him to bridge the gap between operational needs and technological solutions, making him a valuable asset in dynamic, fast-paced environments.
Austin also likes to spend time with his wife and kids at athletic events, camping, and at the beach. You can also frequently find Austin at the gym helping train others.